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Terms of Use

Last updated: Aug 28, 2026

These Terms of Use (“Terms”) govern your access to and use of QReachPilot (“we”, “us”, “our”), including our website, web portal, desktop application, and related services (collectively, the “Service”). By creating an account or using the Service, you agree to these Terms.

1. Eligibility & accounts

You must be at least 18 years old and able to form a binding contract. You are responsible for keeping your login credentials secure and for all activity under your account.

2. Acceptable use

QReachPilot helps you manage outreach across channels such as LinkedIn, email, WhatsApp, and SMS. You agree to:

  • Comply with applicable laws and with each platform’s terms of service and policies.
  • Send only lawful, permission-based, and non-deceptive messages.
  • Not use the Service for spam, harassment, scraping in violation of platform rules, or unauthorized automation.
  • Not attempt to bypass rate limits, security controls, or subscription entitlements.

We may suspend or terminate accounts that violate these rules or pose risk to the Service or third parties.

3. Workspaces & teams

Individual and Agency workspaces may have different seat limits and features based on your plan. Workspace owners and admins are responsible for invitations, billing, and team member activity within their workspace.

4. Subscriptions & billing

Paid plans are billed in advance through our payment processor (Stripe). Trials convert to paid subscriptions according to the plan you select unless you cancel before the trial ends or subscribe early under the terms shown at checkout. Fees are non-refundable except where required by law or explicitly stated otherwise.

5. Your content & data

You retain ownership of contacts, messages, campaigns, and other content you upload or create (“Customer Content”). You grant us a limited license to host, process, and display Customer Content solely to provide and improve the Service.

6. Intellectual property

The Service, including software, branding, and documentation, is owned by QReachPilot and its licensors. You may not copy, modify, reverse engineer, or resell the Service except as permitted by us in writing.

7. Third-party services

The Service integrates with third-party platforms and providers. We are not responsible for their availability, policies, or actions. Your use of those platforms remains subject to their terms.

8. Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE DELIVERABILITY, RESPONSE RATES, OR ACCOUNT STATUS ON THIRD-PARTY PLATFORMS.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QREACHPILOT AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

10. Termination

You may stop using the Service at any time and may schedule workspace deletion from your Profile settings where available. Deletion is subject to a retention period (currently 30 days) during which you may restore access from Billing or Profile before data is permanently removed. We may suspend or terminate access if you breach these Terms, fail to pay, or if required for legal or security reasons.

11. Changes

We may update these Terms from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use after changes become effective constitutes acceptance of the revised Terms.

12. Contact

For questions about these Terms, contact us at support@qreachpilot.com. See also our Privacy Policy.

Questions? Contact support@qreachpilot.com.

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